Alerts

Alerts are a way to get notified when one of your objectives or score cards goes below a threshold. In Reliably, you define Alert Policies that trigger Alert Events on an Alert Channel.

Alert Channels

Alert Channels are the way Events are sent to you when triggered by an Alert Policy when an objective or score card didn’t meet its expected threshold.

Supported Alert Channels are can currently be set to a Slack channel or a webhook, with email support on the way.

Slack Channel

To create a Slack Channel, you first need to integrate Reliably with your Slack workspace.

  • Navigate to your organization settings from the left-hand sidebar, and select the Integrations tab.
  • Click the Connect to Slack button to connect your Reliably organization with a Slack workspace.

You are now ready to create Slack alert channels.

  • Navigate to Explore and select the Channels tab.
  • Select Slack Channel as your channel type.
  • Enter a name for your channel.
  • Type the name of an existing channel in your connected Slack workspace.

Webhook Channel

  • Navigate to Explore and select the Channels tab.
  • Select Webhook Channel as your channel type.
  • Enter a name for your channel.
  • Type the URL of your existing webhook.

Alert Policies

To create a new Alert Policy, navigate to Explore and select the Alerts tab. Clicking the Create Alert Policy will to bring a modal window to create your new policy.

  • Type the name of your alert policy.
  • Select its target, an existing objective or score card.
  • Add one or more Slack or webhook channels that alert events will be sent to.
  • Select a threshold, the value under which an Alert Event will be triggered. For consistency reasons, if you select an objective, we recommend you choose the objective target value as its threshold.
  • Enter its severity level, an integer between 1 and 3, with 3 being the most serious.
  • Add a message that will be displayed if an alert is triggered.